CASLPA Web Site Privacy Policy
CASLPA respects the privacy of visitors to this Website. Your personal information is only collected, used and disclosed by CASLPA in accordance with this Privacy Policy. You can visit CASLPA on the Internet without telling us who you are or revealing any information about yourself. We only collect personal information about you when you specifically and knowingly provide it on our site, for example when you make a purchase on our site or complete survey information.
By using our Website, you expressly consent to and have knowledge of the collection, use and disclosure of this information, as identified in this Privacy Policy. If we make any changes to our policy, such changes will be posted here, so you will always be kept informed of our current information-handling practices.
INFORMATION COLLECTED AND USED
INFORMATION THAT DOES NOT IDENTIFY YOU
DISCLOSURE AND RETENTION OF YOUR INFORMATION
ACCURACY OF THE INFORMATION AND ACCESS TO IT
HOW IS THE INFORMATION KEPT SAFE?
ACCESSING YOUR PERSONAL INFORMATION
CONTACT US
1. INFORMATION COLLECTED AND USED
Visitors ordering merchandise through CASLPA's Website will be asked to provide personal information. When making purchases, you are required to enter your name and contact details, as well as credit card information in order to directly pay for the items being purchased.
CASLPA may use your personal information and transaction history to generate statistics and aggregate reports for internal use as well as to extend further sales and service offerings via telephone, mail or electronic means.
There are a number of other areas of the site where you can enter personal information in order to benefit from our programs and services:
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You can pose a question through the "Contact Us" or the Chat Room pages. Information collected is used simply to respond to your inquiry.
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If you fill in an online survey on CASLPA's site, we ask for your contact information in order to follow up, if necessary, based on your responses.
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You can apply to become a member or to write the certification exam. Should you choose to enter your contact details and areas of interest in our convenient response forms, your information will be used to set up and facilitate your membership or send you exam information.
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When you log in to the Members Only section of the Website, CASLPA requests your last name and membership number, to determine your eligibility to use these resources.
Thus, CASLPA only collects and uses your information for the following purposes:
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To provide you with information, products, services and programs that respond to your interests and needs;
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To respond to your questions or concerns; and
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To meet legal requirements.
2. INFORMATION THAT DOES NOT IDENTIFY YOU
CASLPA collects certain technical information from your computer's Web browser when you visit us on the Internet. This information includes the domain name and IP address of the visitor, the amount of time spent on the site by a visitor, the pages visited and returned to, the operating system and Web browser software used, and the referrer Website. These server logs do not contain any personal information and can only be accessed by CASLPA and its web-hosting provider, Magma Communications Ltd. Server log files are used solely to track visits to our site and improve the content and layout of our site. CASLPA makes no attempts to link this traffic information to the individuals visiting our site.
CASLPA's site visitors must accept cookies through their browser in order to use certain functions such as the search engine. A cookie variable is assigned to you when you log in and is placed on your computer for programming purposes only. This is a temporary or session cookie that uniquely identifies you as you move from page to page on this site. For certain functions it ensures that you have properly logged in to a specific area of the Website. For the search engine, it is used to remember the key words you are using to find information on the site. A cookie may also be used to store your language preferences. Cookies containing personal information are destroyed as soon as you close your browser and are never redirected to any other servers.
3. DISCLOSURE AND RETENTION OF YOUR INFORMATION
The personal information you provide to us through our site is NEVER disclosed to any third parties without your knowledge and consent.
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You may consent to being listed in the online Membership Directory. Your contact details are available only to other CASLPA members on encrypted web pages.
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CASLPA must release personal information if required to do so by law
The account or membership information you provide when registering with us is stored in our secure databases as long as you are a customer or member of CASLPA.
You must notify CASLPA if you no longer want your information to be retained by us. If you contact us with a question or comment, any information identifying you is only kept long enough for us to provide you with a response, unless we are required to keep it for a longer period of time, in which case we will notify you.
Please note that it may be impossible to delete your information completely without some residual information remaining in backups.
4. ACCURACY OF THE INFORMATION AND ACCESS TO IT
CASLPA relies exclusively on the information provided by its Website users, and will only seek independent verification of credit card information supplied when making a purchase. Please contact CASLPA if your contact details have changed to ensure that you are kept up-to-date on the products and services we offer, and to avoid an interruption in your receipt of communications from us.
To change your information, have your information removed from our databases, or simply confirm the information we hold about you, contact us via e-mail at caslpa@caslpa.ca.
5. HOW IS THE INFORMATION KEPT SAFE?
CASLPA strives to provide you with the most secure transmission environment possible. To secure the transfer of any personal information, such as credit card details and Usernames and Passwords, CASLPA utilizes a Secure Socket Layer (SSL) Server managed by our web-hosting provider, Magma Communications Ltd. Thus, all personal information is submitted via secure pages, such that it is encrypted while being transmitted to CASLPA's secure server. Our web-hosting provider, Magma Communications Ltd., follows industry best practices in securing its clients' data.
Information entered anywhere else on our site is transmitted to CASLPA's servers unencrypted, using standard Internet protocol (HTTP). You should be aware of the inherent risks of interception when communicating with others online without encryption.
6. ACCESSING YOUR PERSONAL INFORMATION
If at any time you wish to update the information you provided during registration, verify its accuracy, or modify your privacy settings, you may visit the "Update Your Listing" section of the Website.
7. CONTACT US
CASLPA takes full responsibility for the management and confidentiality of the personal information it collects through this site. If you feel that CASLPA is not abiding by this Privacy Policy or have concerns about CASLPA's information-handling practices with respect to this site, please contact our Privacy Officer at privacy@caslpa.ca or write to:
Privacy Officer
CASLPA
#1000 - 1 Nicholas Street
Ottawa ON K1N 7B7
Your concerns will be addressed in a timely manner. By providing you with this Privacy Policy, CASLPA is pledging its continued commitment to protecting the information you provide to us. We regularly review our information-handling practices to ensure that we are abiding by this Privacy Policy.
