Details of CASLPA's Corporate Privacy
Policy
What Types of Personal Information does
CASLPA collect and use?
Why does CASLPA collect and use personal
information?
When and to whom does CASLPA disclose
personal information?
How accurate is the personal information
held by CASLPA?
How do you access the personal information
held by CASLPA?
How secure is your personal information?
How long does CASLPA retain personal information?
What if you have a question or concern
about this Privacy Policy or CASLPA privacy practices?
What Types of Personal Information
does CASLPA collect and use?
Primarily, CASLPA collects and uses personal information about
its members. CASLPA also has personal information about individuals,
who purchase CASLPA products and services, attend CASLPA conferences
and submit manuscripts to CASLPA publications. CASLPA assigns
a personal identifier called a "Membership number"
to each member so that you can use this number when contacting
CASLPA, ordering CASLPA products and publications or logging
initially into the "Members Only" section of the
CASLPA.ca web site.
CASLPA collects personal information directly from individuals
or receives it from one of its joint membership provinces/territories.
For instance:
Why does CASLPA collect and use
personal information?
CASLPA will collect and use only the personal information
necessary to achieve the following purposes
CASLPA does provide its membership list to two different
types of groups.
Membership renewal, on-line renewal and membership update
forms contain a "check box" to allow you the opportunity
to have your name removed from distribution lists, which are
provided to third parties. If you are unsure of your current
status or want to change your selection, simply contact national
office and we will make the correction.
What if you object to CASLPA's collection, use or disclosure
of personal information?
Our commitment is to provide CASLPA members with the very
best benefits possible but with the least amount of disturbance
and inconvenience. We want to be sure that you understand
why and how the information is collected and ensure that we
have your consent to continue to collect, use and disclose
your personal information for those purposes. You may, at
any time, subject to restrictions by law, withdraw your consent
to the further collection, use or disclosure of your personal
information by CASLPA by contacting the national office.
How accurate is the personal information
held by CASLPA?
CASLPA makes every reasonable effort to ensure the accuracy
and currency of your personal information so that we might
fulfill the purposes for which it was collected in the first
place. Your personal information is subject to change so please
advise us accordingly of such changes so that we might better
meet your needs. To streamline your communications with CASLPA,
some updating of contact information like your address is
done automatically if you are both a CASLPA member and a joint
membership member. For instance, if you inform our certification
department of a change of address, the new address will also
be updated in the CASLPA membership database and the joint
membership provinces. This does not apply to listings on the
Private Practice Registry. Members listed in this registry
are responsible for keeping this information up-to-date.
How do you access the personal information
held by CASLPA?
You may send a written request to the attention of the Chief
Privacy Officer at #1000-1 Nicholas Street, Ottawa, Ontario
K1N 7B7 or to privacy@caslpa.ca
to obtain the personal information held about you by CASLPA.
Within a reasonable time frame, CASLPA will then advise you
in writing whether it has such personal information and the
nature of this information unless there is the rare occurrence
that the release of such information is legally prohibited.
If CASLPA cannot release the personal information, we will
provide you with the reasons for denying access.
You may challenge the accuracy and completeness of the personal
information that is maintained by CASLPA. CASLPA will amend
personal information when an individual successfully demonstrates
inaccuracy or incompleteness.
How secure is your personal information?
CASLPA makes every reasonable effort to protect your personal
information by implementing security safeguards against loss
or theft, as well as unauthorized access, disclosure, copying,
use or modification. CASLPA uses physical, organizational
and technological measures as methods of protection. For instance,
only a limited number of staff have access to such sensitive
information as credit card numbers. An even smaller number
can actually change the information in our database for updating
purposes. Moreover, CASLPA will ensure that employees are
aware of the importance of maintaining the confidentiality
of personal information.
How long does CASLPA retain personal
information?
CASLPA keeps personal information as long as it is needed
to fulfill the purposes identified above. When personal information
is no longer required to fulfill the identified purposes,
it will be safely and securely destroyed. Moreover, CASLPA
will retain personal information that is the subject of an
access request for as long as is necessary to allow an individual
to exhaust any legal remedy that is provided for in applicable
federal or provincial privacy legislation.
What if you have a question or
concern about this Privacy Policy or CASLPA privacy practices?
You may address any questions or concerns relating to this
Privacy Policy or CASLPA privacy practices to:
Chief Privacy Officer
#1000-1 Nicholas Street,
Ottawa, Ontario K1N 7B7
or to privacy@caslpa.ca
For more information about your personal privacy rights, you
might contact the Privacy Commissioner of Canada at the web
site: http://www.privcom.gc.ca
or the applicable provincial Privacy Commissioner in your
province or territory.
